Refund Policy for Modern Museum

At Modern Museum, we are committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the circumstances under which you may be eligible for a refund, and how to initiate a refund request.

1. Eligibility for Refunds
We offer refunds in the following circumstances:

– Product defects or damage: If your product is defective or damaged upon arrival, please contact us within 7 days of delivery to arrange for a replacement or refund.
– Non-receipt of products: If your product has not arrived after the expected delivery date, please contact us within 14 days of the expected delivery date to arrange for a replacement or refund.
– Cancellation of orders: You may cancel your order at any time before it is shipped. If you cancel your order after it has been shipped, you may be eligible for a refund, subject to the terms of our return policy.

2. Return Policy
To be eligible for a refund, your item must be in the same condition that you received it and in the original packaging. You must provide proof of purchase and a reason for the return. You may be responsible for return shipping costs.

3. Refund Process
To initiate a refund request, please contact us at [insert contact information]. We will review your request and, if eligible, provide instructions on how to return your product. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment.

4. Exceptions
We do not offer refunds in the following circumstances:

– Products that have been used or altered
– Products that have been damaged after delivery
– Products that are not returned in the original packaging

5. Changes to this Refund Policy
We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Refund Policy on our website and updating the “Effective Date” at the top of this page.

If you have any questions or concerns about our Refund Policy, please contact us.

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